RESERVE

Our goal is to provide hospitality to all people who travel to Los Angeles. This means everyone. Our mission is to make it as easy as possible for all people including those with hearing, vision, or any other disability to learn about our property and reserve their stay with us.

If you are vision-impaired or have some other impairment covered by the Americans with Disabilities Act or a similar law, and you wish to discuss potential accommodations related to using this website, please contact us at the telephone and / or email listed below.

Phone: 310-645-0400
Email: frontdesk@customhotel.com
Address: 8639 Lincoln Blvd, Los Angeles, CA 90045

Custom Hotel

Property Accessibility Features
  • 32 Inch Wide Openings to Common Areas
  • Accessibility Equipment for The Deaf
  • Accessible Business Center
  • Accessible Entrance to Restaurant
  • Accessible Guest Rooms with 32 Inch Wide Openings
  • Accessible Pool Entrance
  • ADA Accessible Guest Room
  • All doorways to and within Accessible Guest Rooms are Wheelchair Accessible
  • Ground Floor Hotel Entrance
  • Main Features of Hotel Accessible on Ground Floor
  • On-Site Designated Accessible Parking
  • Pool Entrance and Area Accessible
  • Roll-in ADA showers available
  • Self-Operating ADA Pool Lift
  • Service Animals Allowed
  • TDD Telephone
  • Van Accessible Parking
  • Wheelchair Accessible
Guest Room Accessibility Features
  • Wheelchair Accessible
  • Service Animals Allowed
  • Accessible Power Outlets
  • Hearing Impaired Light Alerts with Kit
  • Lowered Closet Bars and Shelving
  • Strobe Lights
  • Visual Door Knocker
  • Shaker Alarm Clock
  • TDD Teletype
  • Visual Alarm Equipped
  • Low Level Iron
  • Multi-Level Door Viewers
  • Hearing Impaired Light Alerts – Free Portable Equipment Provided by Hotel
  • Communication Kits Available with TTY Machine, Strobe Light, & Visual Door Knocker
  • Telephone with Visual Call Alert – Free Portable Equipment Provided by Hotel
Bathroom Accessibility Features
  • Grab Bars at Tub with a Tub Seat
  • Grab Bars in Shower with a Shower Seat
  • Hand-held Shower Wand
  • Low Level Towel Hooks and Racks
  • Removable Shower Head

Web Standards of Compliance

Optimized Booking Experience

The site is designed to conform to WCAG 2.0 Level AA compliance as specified by the Web Content Accessibility Guidelines. All pages validate as XHTML 1.0 and use structured semantic markup.

Site developed to enable tabbing directly into booking engine for purchasing.

Please be aware that WCAG 2.0 AA Guidelines are evolving and our efforts to comply with these guidelines are ongoing. If you would like to report any accessibility issues, please contact us per above. We will make all reasonable efforts in order to update the page(s) and ensure their accessibility.

Navigation Shortcuts

Website can be navigated by using the tab key to traverse the elements of each page and by using the enter key to activate a highlighted link.

Structured, Semantic Markup

HTML heading tags are used to convey the document structure. Navigation menus are tagged as HTML maps so that the menu title can be read out, and the menu items are presented as a group.

Sitemap

ADA optimized sitemap for easy navigation.

Images Visibility

All content images include descriptive ALT attributes and all purely decorative graphics include null ALT attributes.

ALT attributes for both images and links are revealed on mouse hover.

Screenreaders

The Custom Hotel website booking experience is optimized for screenreaders. To change the settings of your preferred Internet browser to utilize this feature and enhance webpage readability and visibility, please see the following resources:

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